Privacy Policy
Last Updated: January 15, 2025
LoveZoom (hereinafter "Company") values your privacy and complies with relevant laws and regulations, including the Personal Information Protection Act and the Act on Promotion of Information and Communications Network Utilization and Information Protection.
1. Personal Information Collected and Collection Methods
1.1 Information Collected
- Required Information: Email address, Firebase UID
- Optional Information: Nickname, profile photo, relationship start date
- Social Login: Social account email, profile information (when logging in with Google or Apple)
1.2 Collection Methods
- Directly entered by users during sign-up and service usage
- Information provided through Google and Apple social login
2. Purpose of Personal Information Collection and Use
- Member Management: Providing membership services, identity verification, preventing fraudulent use
- Service Provision: Couple connection, question and answer features, history recording
- Service Improvement: New service development, customized service provision
- Customer Support: Handling inquiries, delivering notifications
3. Personal Information Retention and Usage Period
The Company retains and uses your personal information until account deletion.
3.1 Account Deletion
- When a user requests account deletion, all personal information is immediately deleted
- However, information required by law will be retained for the required period
3.2 Legal Retention
- Records on contracts or withdrawal: 5 years (E-Commerce Act)
- Records on consumer complaints or dispute resolution: 3 years (E-Commerce Act)
- Access log records: 3 months (Protection of Communications Secrets Act)
4. Provision of Personal Information to Third Parties
The Company does not provide personal information to third parties in principle. However, the following cases are exceptions:
- When users have given prior consent
- When required by law or requested by investigative agencies according to legal procedures
5. Consignment of Personal Information Processing
The Company consigns personal information processing tasks to external specialized companies for service improvement as follows:
Consignees and Tasks
- Google Firebase: User authentication, data storage and management
- Google Sign-In: Social login service provision
- Apple Sign-In: Social login service provision
6. Rights of Users and Legal Representatives
Users can exercise the following rights at any time:
- Request access to personal information
- Request correction of personal information
- Request deletion of personal information
- Request suspension of personal information processing
These rights can be exercised directly through Profile > Delete Account in the app or by contacting us at the contact information below.
7. Privacy Officer
8. Personal Information Security
The Company takes the following security measures to safely manage your personal information:
- Data Encryption: Safe data transmission and storage through Firebase encryption technology
- Access Control: Limiting access to personal information to a minimum number of personnel
- Security Programs: Operating security systems to prevent external intrusions
9. Changes to Privacy Policy
This Privacy Policy may be changed in accordance with changes in laws, policies, or security technology. When the Privacy Policy is changed, the Company will notify users through in-app notifications.
10. Linked Sites
The Company may provide links to other websites. This Privacy Policy does not apply to linked websites, so please check the privacy policy of those websites.
11. Protection of Children's Personal Information
The Company does not collect personal information from children under 14 years of age. To use the service, children under 14 must obtain consent from their legal representative.